If you need fast support, the fastest way to reach support is in the GUNTRACK app upper right hand corner menu. Click on the menu and select one of the following. I normally try to respond within the hour on critical issues (thank goodness we don’t have too many of those! 🙂 ) These links will refer you to an email link that will be routed directly to me. Also, please take time to leave us a good review, we are consistently improving GUNTRACK and I know you’ll be excited for the new releases and enhancements currently in the works.